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1 error prohibited this ticket from being saved
There were problems with the following fields:
Your Name
Your Email
Phone Number
Subject of the inquiry.
...
Have not ordered a Ride1Up product yet
Have placed an order...
Current Owner
I am looking to unlock my Revv 1's Off-Road Mode.
I need information on your Partner Program
I am an Internet Content Provider and am interested in your products.
I would like to apply for a job.
Other
I have a question about...
...
Shipping
eBike Specifications
eBike Sizing
Test Rides
Accessories
Issues while placing an order
Rebate Program
Promotions/Discounts
UL Certification
Other
Specifically...
...
Model
...
Accessories
700 Series
Cafe Cruiser
CF Racer Gravel
CF Racer Road
LMT'D V2
Portola
Prodigy
Prodigy V2
Revv 1
Rift
Roadster V2
Roadster V2 Gravel
Turris
Issue or Question
...
I need assembly information
Shipping/Tracking Question
I forgot to apply a coupon
I need to cancel my order
I need to change my order
My product arrived, but there is an issue.
I need some information about parts on my bike.
I would like to purchase an extended warranty...
Other
Issue Details
...
Issue Part
...
Order Number
Model
...
700 Series
Cafe Cruiser
CF Racer 1 Gravel
CF Racer 1 Road
LMT'D V2
Portola
Prodigy
Prodigy V2
Revv 1
Rift
Roadster V2
Roadster V2 Gravel
Turris
Accessories
Alternative address needed (only needed for shipping address change)
</textarea>
Coupon Code Needed (only used for "I forgot to apply a coupon")
Topic
...
I just got my order and there is a problem...
I have had my bike a while, but now something is not working...
I need some information about parts on my bike...
I need to order some parts for my bike...
I am having trouble putting my bike together...
I would like to order another bike
I have a flat tire
Issue
...
Component
...
Order Number
Bike Model
...
700 Series ST (Step-Through)
700 Series (Step-Over)
Cafe Cruiser ST (Step-Through)
Cafe Cruiser XR (Step-Over)
CF Racer Gravel
CF Racer Road
LMT'D ST (Step-Through)
LMT'D XR (Step-Over)
Portola
Prodigy ST (Step-Through)
Prodigy XR (Step-Over)
Prodigy XC (MTB)
Prodigy V2 ST (Step-Through)
Prodigy V2 XR (Step-Over)
Prodigy V2 Belt/CVT LS (Step-Through)
Prodigy V2 Belt/CVT LX (Step-Over)
Revv 1 FS
Revv 1 HT
Rift ST (Step-Through)
Rift XR (Step-Over)
Roadster V2
Roadster V2 Gravel
Turris ST (Step-Through)
Turris XR (Step-Over)
500 Series ST (Step-Through)
500 Series XR (Step-Over)
Core-5 ST (Step-Through)
Core-5 XR (Step-Over)
Roadster
Accessories
Mileage
Bike Serial Number
Product
...
700 Series
Cafe Cruiser
CF Racer1
Gravel Roadster V2
LMT'D V2
Portola
Prodigy
Prodigy V2
Revv 1
Rift
Roadster V2
Turris
Accessories
YouTube Channel URL (only needed for content providers)
Instagram Channel URL (only needed for content providers)
Other Social Media Channel URL (only needed for content providers)
Subject of your inquiry
...
I need to place a bulk order...
I am a mechanic looking for technical support...
I am a shop...
Details of your inquiry
...
Name of shop (only needed for shops or mechanics)
Model
...
500 Series
700 Series
Cafe Cruiser
CF Racer Gravel
CF Racer Road
Core-5
LMT'D
Portola
Prodigy
Prodigy XC
Prodigy V2 Belt
Prodigy V2 Chain
Revv 1
Rift
Roadster Ghost
Roadster
Roadster V2
Roadster V2 Gravel
Turris
Accessories
Name of bike owner (only needed for shops and mechanics)
Web Site URL (only needed for content providers)
Other Social Media Channel URL (only needed for content providers)
Subject
Description of Your Inquiry
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